Demo message

Hi @billw3423,

Thank you for your post 😊

The customized module must be used on the endpoint machine. If you are a private user, you need to use a module from our website, not a customized one.

You can install a TeamViewer client or Quick support on the endpoint machine from the below link.

Hope this will be helpful.

Kind regards,

Yuri

Hi @billw3423,

Thanks for your reply :)

Either the full client or Quick support needs to be installed on your friend machine in this situation.

You can check the difference between the Full client and Quick support from the following article:

All the best,

Yuri