Commercial use - Connection time out

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Comments

  • mahmoodm
    mahmoodm Posts: 0 Newbie
    edited April 2021

    Hi

    i have a question , why I'm getting kicked out after connect to a session ?


    a massage pop up and says connection blocked after time out


    please explain this to me, what does that mean ? and whats the solution ? how can i fix it ???


    Teamviewer.jpg


    FYI i have a free license .


    Thanks and regards

  • FunkySpaceBoy
    FunkySpaceBoy Posts: 1 Newbie

    im getting the same thing

  • Candace111
    Candace111 Posts: 1 Newbie

    I am getting the same error and It happened the first time I logged in. Does anyone answer these issues?

  • Laksekhon1_2
    Laksekhon1_2 Posts: 0 ✭
    edited April 2021

    Hi Guys,

    I am using the free account as per the agreement of Teamviewer. But as of recent it keeps kicking me out. How can I get this resolved plz.

    Thanks

  • MiaWolf
    MiaWolf Posts: 1 Newbie

    I'm also getting this message now. I have a free account and only use for personal use (remoting into my personal computers to access my files easily). I have been trying to find a way to submit a ticket, but it just keeps redirecting me to here or the homepage.

  • leon14320
    leon14320 Posts: 1 Newbie

    Same here, constantly getting re-blocked after waiting for the timer to go down.

    This is unacceptable. I have a free account because I just use TV to monitor a home file server and maybe update family computers once a month. At this rate i'm just going to find something else.

  • BillP56
    BillP56 Posts: 1 ✭
    edited April 2021

    Why does the free version now keep timing out? This just started when I upgraded to the newest version. I have used Teamviewer for years and never had this problem. I" am NOT a commercial user. I have been trying to connect to my Aunt who is 95 years old, is deaf and going blind. She lives on her computer and skype.

    How can I fix this?? Please!!!

    my email is [Removed per Community Guidelines]

  • BetoyGloria
    BetoyGloria Posts: 1 Newbie

    My free version keeps timing out also and now tells me something about a commercial licence. I use it to support my mom and daughter as well to my laptop when away if need be. Why am I seeing those messages or disconnected?

  • Footloose_Dancewear
    Footloose_Dancewear Posts: 1

    I have been using the free version for over a year without trouble and within the last couple of weeks it times out within a couple minutes and then forces me to wait before I have to login again. How can I fix this or who can I contact?

  • TheOnlyKarsh
    TheOnlyKarsh Posts: 0

    Started just a couple weeks ago that business activity had been detected and that I was being limited. Limits the amount of time I can be remoted into the pc then makes me wait to reconnect. Not sure what flag I tripped or how but I'm only using this for myself and family. How can I address this?

  • Moonshot72
    Moonshot72 Posts: 5 Newbie

    Does the free version not work for private use any longer?

  • kdarby
    kdarby Posts: 2 Newbie
    edited April 2021

    I have a personal account that I use only between my brother and myself. I have been using this since 2016 without issues and have been very pleased up until now. Lately I am getting Time-out issues and TV closes after 10-15 seconds.

    [removed per Community Guidelines]

  • kdarby
    kdarby Posts: 2 Newbie

    I am having the same issue. Something has changed.

  • Moonshot72
    Moonshot72 Posts: 5 Newbie

    With 256 pages and counting of common comments - where is the support and guidance?!?!

    @TeamViewer @TeamView_free - any guidance????

  • Non_Commercial_User
    Non_Commercial_User Posts: 3 ✭✭

    Same. I'm now going through the long winded process of asking for my account to be reset. I had the same situation several months ago and they refused. I only use Team Viewer to help my elderly parents with banking and shopping so I don't know why I've been flagged a second time. I'm assuming there has been a change / update.

  • Garjion
    Garjion Posts: 4 ✭✭

    i solved the problem by uninstalling and reinstalling it, making sure to remove all settings, and all files in %temp% , %appdata% and all regestries in regedit. it seems to be working fine now

  • Moonshot72
    Moonshot72 Posts: 5 Newbie

    @Garjion - do you have to remove and reinstall on all machines? I have a headless computer that I remote into from my personal laptop.

  • Garjion
    Garjion Posts: 4 ✭✭

    @Moonshot72 no i only uninstalled and reinstalled on my main laptop. I'm also running a headless server that i remote into but i didn't have to mess with it it seemed uninstalling on my laptop (that was having the issue) and reinstalling did the trick

  • reshores_76
    reshores_76 Posts: 1 Newbie

    Been using Teamviewer for years, now all of a sudden i can connect but only for less than a minute then times out and I can reconnect for at least five minutes.

    Both computers have been updated to same version, internet service is great, no other note except that the session has timed out. Very frustrating.

  • russ75
    russ75 Posts: 1 Newbie

    I have a free-use license, but I am no longer able to use Team Viewer.

    After I connect to my remote computer, I get disconnected with the following error message:

    team_viewer_error_042021.JPG

    After waiting until the requisite timeout time, I try again, but get the same error message with one minute added to the timeout time. I have uninstalled and reinstalled Team Viewer, but still get the same message.

    I am unable to connect my two computers. Any suggestions on how to fix this would be appreciated.

  • ParisClyde
    ParisClyde Posts: 1

    This just started happening so I rebooted both my home PC's and curious why it is happening?

    I am not getting the flag that i am using it for corporate use, it just diconnects

  • darkgeckio428
    darkgeckio428 Posts: 3 Newbie

    Hi,


    I'm using the free version and cannot seem to hold a connection for more than 30 seconds at a time. I then get kicked out stating I can reconnect in 1 minute but it never works until hours later.

    This is not for commercial use and is mainly used to remote into my friends / family PCs for very short amounts of time.


    Any suggestions?


    Thanks

  • gvarol
    gvarol Posts: 2 ✭✭

    Connections are failing right away, I think it started happening today 4/20/21 . It says block till a time and even after that time the same message with another time.

    image.png


  • Rabbit31
    Rabbit31 Posts: 1 Newbie

    I amhaving the same problem. I cant imagine why

  • gvarol
    gvarol Posts: 2 ✭✭
    image.png

    Even after the blocked until time it does not work, repeats the same error and a later time

  • darkgeckio428
    darkgeckio428 Posts: 3 Newbie

    Getting the same error. Please help...

  • darkgeckio428
    darkgeckio428 Posts: 3 Newbie

    Same issue.

  • MarkPC
    MarkPC Posts: 1 Newbie

    I keep getting booted out of my sessions with the licensing message as seen in many posts above. I try to reconnect after a couple minutes, and the time it will be blocked until just keeps moving up. This is annoying. Can't even find any way to contact teamviewer support to resolve this

  • natywaty
    natywaty Posts: 2 ✭✭

    I have a free version and every time I want to connect with another partner only gives me a few minutes, then it logs out from the system.

  • Moonshot72
    Moonshot72 Posts: 5 Newbie
    edited April 2021
    https://community.teamviewer.com/English/discussion/comment/118013#Comment_118013

    @Garjion @TeamViewer - I tried that just now and I get the same result: a timeout and my sessions close. I am giving it until tomorrow AM and then I am switching to "Third party product" or other tool. This is disappointing...

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