Commercial use - Connection time out

Quite honestly Teamviewer Moderators you are doing an appalling job here. What you removed is simply me advising a user how to use their existing Microsoft Software, I was not recommending a competitor product or giving any clues of how to get round TeamViewer blocks. Please point to me the specific community guideline that says a user can not advise another user how to use their existing software. Feel free to send me a PM if you are too embarrassed to highlight the specific rule publicly.

What next? Will be be banning Bill Gates if he dared to register on your forum simply because he founded Microsoft?

@Esther - appreciate if you could look at this and let me know your thoughts.

😣

Hi, In my free account I have three actively used remote connections for my family. For just one of them, after connection the system kicking me off in one minute and I get a notification from Teamviewer, such as "Your Teamviewer Session has timed out and will be closed". BTW, I have applied and received an acknowledge from TV that "you are using TeamViewer for private use only". Why it this? please assist. Thank you in advance.

I am using free version of team viewer (for persona use) for controlling my remote desktop but not able to connect it. Every time I am trying to connect it, after 2 mins it shows time out and disconnect automatically. I have attached the picture of the problem, if u guys have any solution to this, plz help me out. Thanx in advance

same same.

48sec connections.

no replies after submitting the form.

at this point a 6hr drive during a pandemic lock down to fix my mother in laws PC , is my best option. I honestly thought about the $800/yr option but based on the current state of replies on the free license I fear that the service will be no better and I'll be out that $$.

Perhaps more reasonable rate for a personal use license would be good? I cannot justify $60/mth.

That said when it works its fantastic.

My TeamViewer - free private use - have suddenly been timeout after 1 minute errors. I don't use it for commercial purposes. Only copy between my work computer and home computer and sometimes help my mom, being 80 years old, with emails.

I am using team viewer for personal use but after 1 minute I got error like connection blocked after time out. your license limit the usage & I am unable to connect to another PC. If team viewer is free for personal use then why it is showing this error again and again. Please provide the solution.

I have the free version of Teamviewer for Microsoft Windows because at this time it is for personal use. Since a month ago the application connects successfully, but closes in approximately 1 minute. Is there something I can do to prevent such a nuisance.

Thanks for your support.

Juan Calderon

I'm retired and use TeamViewer to help family and friends.

My wife still works as a HS teacher. When she's home she's often using her personal laptop to log into the school district and trying to catch up on paperwork.

If I log in to her laptop to help her with a computer problem, updating drivers and the like, would that be considered commercial use? Reading Esther's description it sure sounds like it but I would like to verify it.

If it IS commercial use I will use another utility for work on her computer, no prob.

I appreciate TeamViewer letting me use this software free of charge for personal use and want to play by the rules. It's your software and your rules. I don't have a problem with that.

Thanks!

There is something wrong going on at Teamviewer. Have noticed several issues lately including:

1) Commercial use for a personal account

2) Fill-in a form to re-activate personal use, then cannot save, cannot upload it and cannot save

This is frustrating as I have used Teamviewer for years. An excellent remote access application. OK, so not sure how to carry on. Will try some more times getting in touch and try to fix the issue. A lot of people in this blog do have the same issue. So either I will create another account and see how long that keeps me going or choose another app.

I thought it was just me not using the form right, I was going to try again tonight but now I shall not bother. I've tried also to contact, was told one time to uninstall all clients and re-install. that worked last time, though not this time.

I have been using TeamViewer for many years and have encountered the same problem using the reset management page. Tried numerous times on different browsers without success.

I use Team Viewer only to connect to a single computer, recently I decided instead of asking my wife always for the ID and password to add it to my list of computers. I created an account and done just that, but now sadly after less than 1 minute the connection disconnects and tells me that the session expired and that for commercial use I need to buy a license.

I DO NOT use it for commercial USE, I connect from my country house to my home computer, for some basic extremely basic stuff.

Has anybody encountered this problem? What can be done???

Same problem here. I uninstalled Teamviewer and downloaded "Third party product". Works like a charm. Bye bye Teamviewer...

Is there a way to just get my Team Viewer to work for more then 1 minute. I don't need it for a long period of time. Maybe 15min to login and send something I forgot to myself ??

Hi

My father and I have free accounts but recently had these suspended by Teamviewer over concerns that we were using Teamviewer for commercial reasons.

However, Teamviewer have now acknowledged that our accounts were not being used for commercial purposes and have reset them.

The problem is that we still cannot connect using Teamviewer as despite the accounts being reset, we are still being blocked and are still getting the same error message.

I would be grateful if someone could advise how we fix the problem please?

Thanks