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My connection Partner is running an old version and there is no one in front of it?

I have tried to install all the old versions on my windows(11,12,13 and 14) and I could not connect to my connection partner that shows a message "you are running an old version which is out of date".

I know that I need to check for a new version for my partner and upadte the current version but there is no one in front the computer there.

Is there any other solution here?

Thank you.


  • metro
    metro Posts: 1


    Did you find a solution?



  • JeanK
    JeanK Posts: 6,435 Community Manager 🌍

    Hello @Riem59 and @metro,

    It is currently not possible to do this operation remotely.

    Someone will need to go on the other side and update the client.

    All the best,


    Community Manager


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