When I try remotely connecting through my phone to my computer it just leaves me stuck on connecting to partner without any connection. I've tried reinstalling to no success and I'm not using a VPN. Can anyone help me with this, please?
Hi @yelover
Welcome to the TeamViewer Community! 🎉
Could you please try to uninstall TeamViewer completely on the computer?
❗️ Follow carefully the instructions below, according to the operating system of the computer:
If the issue remains, don't hesitate to let us know 🙂
All the best,
Jennifer
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