Complimentary TeamViewer 15 access for legacy versions to be deprecated

I am sure same of you are in the same situation. First they cut me off every five minutes to force me to to switch the new version and now I can not connect to my computers. They are saying that I could use it until 2024 (ten years from the purchase date). I purchased it in 2014 and wasn't told it was for 10 years. I paid for the lifetime license. Is anyone is in the same situation who wants to bring them to court?

We are now stuck with some machines which were not upgraded prior to September 15th to V15 and are now no longer accessible.

To physically access these machines its going to cost a lot of time and money, some machines will cost us over $2800 just to get the equipment to access those locations.

Support refuses to help, saying the servers for versions prior to 9 have been turned off, even though I can see computers online that are <V10. we paid for perpetual licensing, however that wasn't what it seems.

Support suggested we should have updated all computers prior to the cut off date, but with over 500 computers, and no management portal to show what computers are running which version, this was practically impossible.

What next, will they start cutting us off every year as soon as any licensing expires? its a pure money grab by TeamViewer.

[removed per Community Guidelines]

I upgraded to v15, activated the version 10 biz license on the management portal login.teamviewer.com.

The web management console on the top right under my name it reads "Business." Then it goes to the process of opening the full windows install program when i click on a remote computer to connect.

But the windows installed app reads "Free."  So the activated legacy 10 business lic on the web is not being sent or synced with the locally installed program. And cannot find how to fix this.

How do i fix this problem these two problems?

What to do now?

How did it happen that the permanent license turned into a 10-year license, and access to the servers was confiscated? It is legal?

I upgrade my 10 Premium license to this Complimentary TV 15

I suppose to last until December 31 2025, but now I'm getting a sign that my subscription will expire in 45 days

Also nobody answer my mails

Is this Complimentary access a real deal ?

I must admit that I am disappointed with the company's behavior. When I became a client, I consciously chose the perpetual license and the terms on which it was granted. At that time, there was no question of any term of its duration. Certainly, many users contributed to the promotion of this system in this way, and also financed its development.

In my opinion, it was necessary to start a discussion and offer such users a solution based on partnership relations.

I think that the proposal to pay a one-time fee in return for leaving the perpetual license on the current terms allowing the use of the original functionalities in the current version would be fair and justified.

Why won't TeamViewer Corporate honor their Lifetime license agreement with the people who took a chance with them when they were just getting started and purchased their Lifetime license. Without People, like me, that took that chance, there would not be a "TeamViewer".

Please honor the LifeTime agreement and reinstate our account from free to full featured one you promised.

If anyone else is having this problem, please comment on this thread.

To all those angry because their perpetual license expired, in case the doctors charge a single consultation and all the others are free, you pay a lawyer for a session and you have consultations for life, you pay a toll and travel all your life on the roads.

Perpetual License refers to the life of the Product not the Human who bought it and versions 5-10 are already dead.

Our full version Life-Time license has been downgraded to the free version.

We to purchased a perpetual license, and have been force-upgraded to newer versions throughout the years while maintaining our perpetual license status, now all of a sudden our license information shows (FREE ACCOUNT), this is a dishonest bait N Switch other companies have attempted within the past several years that has not turned out for them.

i.e. Filmora's attempt to Bait N Switch their Perpetual License holders.

[removed per Community Guidelines]

We too would be happy to join any class action lawsuit against Teamviewer if they persist in this dishonest attempt to Switch the terms of their original agreement towards Perpetual license holders.

I paid something like 1800 Canadian dollars for a Teamviewer 10 lifetime license, and now you have cast me aside by altering the terms as you see fit. I am disgusted as my few clients are non-technical bar staff busy serving customers in busy Pubs here in Malta, and they can not type in a one-time password so I can fix their problem. **bleep** American Corporate GREED Do not **bleep** over Security. This is GREED, pure and simple.

What a **bleep**. I can no longer recommend TV to customers because of **bleep**. I am stuck using it for another few months but will be going back to some other (ANY other) remote access.

Beware... TEAMVIEWER sales will say anything to make a sale. They promised a 50% discount FOREVER and now 2 yrs later, that discount is $0.

In the past, TV fooled endpoint users into upgrading their client software to something above our v11 lifetime license (locking us out and requiring a downgrade every time I had to support their systems).

2 years ago they promised a $50 perpetual discount on their overpriced subscription model but it was easier than having to downgrade clients (daily) back to our licensed version. Last year the discount shrank by about half.

This year the perpetual discount is $0.

"Lifetime License" = whatever they want it to be.

Perpetual subscription discount for lifetime licensee's = however we define "perpetual".

Beware.

Teamviewer is the WORST.

1. we buy a perpectual licence which equals to buying what would be 10 years or more worth if we buy annually.
2. They now find a better model which is to charge you forever
3. they close their solution for previous version because its too expensive for them to maintain, due to breaches that the customer experience
4. they are just greedy.

They now are reversing the table on these consumers that they are giving us COMPLEMENTARY upgrades?

what upgrade demands you to pay more when you have paid for it already based on terms and conditions.

if you agree to it, you are subjected to its new rules.