Feedback on the new UI

And i thought i was the only one in shock with this new UI thing. Why overcomplicating things so much. Why making this unusable. Why hiding basic functions. IT WORKED JUST FINE BEFORE. If the new policy is losing clients, well done, TeamViewer.

Seen lots of reponses to just toggle your settings to use the old interface. It's not that easy. Just as bad unless I'm not seeing how to adjust. There is still a very disjointed mix between Groups I originally had setup with all our devices and now this new Managed Devices and its Groups. Some devices will show up in the new Groups (same device name) while others will stay in the original groups. So still have to look between My Managed Devices and 2 groups (of same name) to find the user I want to connect to. I wouldn't mind the new group setup if you would let me merge all my devices into the new group. Properties on the original group devices let you select groups. Properties of the new device group just show some description text. If you want to offer to use the old UI let us use it but not some hybrid garbage mixture of the two. Not real sure which is worse now.

I agree with all the previous people.

The problem is not getting used to the new interface, it's just that nothing is ergonomic. Overall we do less, less well, less quickly.

The management of the machines is an ordeal, everything is mixed, nothing is simple in this version. You have to make 12 clicks to do what you did in 1. And still you can't find everything. It is very graphic, but not practical.

In the previous version the handling was fast and intuitive, today you have to go through the manual.

Like many I agree with the comments that you have created an interface for individuals, not for professionals!

The only positive point I find is that you can manage users from the application. But I was content to do it from the website.

In short, as indicated in another post: If there is no improvement, we will change the solution. Other providers are now doing better for less money.

That was beautifully written.

Please explain and point to documentation how to install TeamViewer host to accept our incoming connections without user intervention easier than the previous version.

Before we'd install host and sign in with our admin accounts and enable easy access. Done.

How do we do it now?

Can we have a 64bit version of the Host please?

The new interface is awful. To simply connect to a remote agent usign teamviewer ID and password takes longer, when you are doing over a 100 a day, this becomes boring quickly.

Also, it looks terrible. Far too much white space, gives me a bad headache. Plus getting the user to click a link via there email to connect... what genius thought that one up? What if they cant get access to their machine and need our assistance, what if they dont have email access. What if they dont see the email until 4 hours later when the technician has gone home.

Its a disgrace. The company i work for pays a lot of money for it and it looks like they will be exploring other options now, well done.

Thanks for checking, this Host would be the only 32bit piece of software we knowingly install on all PCs. We've been installing the 64bit Remote and just using Remote for its Host capabilities (even though there is still at least one 32bit process hiding in it.)

I have meetings scheduled through calendly for months out. With the new interface you can't even use meetings. How is this possible? If I create a session it expires so I can't schedule meetings out in advanced. This is total garbage!! I am using the old interface as long as I can unless TV makes some changes. If I can't use meetings in the new interface I will be changing to another product as well.