Stop working Ukraine Zaporizhzhia
Hello. I live in the city Zaporizhzhia, Ukraine. And ~06.11 stop working site and client.
Cloudflare blocked connections with reason:
"Your have been blocked"
I try 3 different network providers. But it didn't work.
Answers
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Good day! Encountered the problem of blocking access to your resources from our networks:
[removed per Community Guidelines][removed per Community Guidelines]
Can you help with unlocking
access from our networks?0 -
Hello @AntonKalynychenko,
Thank you for your first post, and welcome to our Community!
May I ask you to check whether clearing the cache and cookies already helps?
Let us know if you need further assistance with this or if you have any other questions.
Best,
NadinGerman Community moderator 🖤 Moderatorin der deutschsprachigen Community
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Hello @Nadin_W
The problem is observed on several computers that are connected to different Internet providers. And it is reproduced not only on the site, but also on the TM client
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Hello, when I try to open the site, I see this message from the Cloudflare.
Sorry, you have been blockedYou are unable to access teamviewer.com
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@Nadin_W Good afternoon, please tell me how I can solve this problem? Or who should I contact?
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I also has such problem. Using kyivstar and flagman static IP, also try gigabit provider. Trying to clear cache, cookies - nothing help.
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Same here with dynamic IP and Kyivstar. Probably, we are identified as occupied territories now…
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The same situation blocks, Zaporozhye local provider, does not even go to the site teamviewer.com. Works with VPN even if Ukraine Kyiv is selected. It does not work well on the part of Teamviewer! Most likely, this is how it is considered an occupied part.
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Hello everyone,
Thank you all for reaching out to us.
We are sorry to hear that you are still experiencing issues with our services after clearing your cache and cookies.
Therefore, if you have a TeamViewer license, please get in touch with our support. They can check on your cases more easily and will be happy to assist you further.
Thank you for your understanding.
NadinGerman Community moderator 🖤 Moderatorin der deutschsprachigen Community
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It is not possible to contact support for the same reason.
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So, will there be any help from support here ?
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I managed to create a support ticket. But there is no response.
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Hello together,
Thank you all for getting back to us.
@victor_71 We are sorry to hear that you can not get in touch with our support team.
We could not reproduce the issue. Could you please try again?
Best,
NadinGerman Community moderator 🖤 Moderatorin der deutschsprachigen Community
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Still impossible to reach the site…
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Nothing works, neither the site, nor the program, nor the support.
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Good day! Thank you for answers. As you know, Ukraine under russia attack. 3 years Zaporizhzhia, important city in Ukrainian defence, suffers from russian's bombs. In this circumstance, applications for remote access for another PC give possibility to help each other with different PC troubles without personal contact, because way can be dangerous. Now exact more and more Zaporizhzhia providers, working on the government-controlled territory blocked on you service without any reaction from you. You support russia and try to make troubles for Ukrainians? Your technics unable to block russian soldiers, which active use team viewer on occupied territory between attacks, so to block access for all 800 000 civil people in big Ukrainian town? OK, all years Team Viewer was best soft for remote access and more, but such actions in so hard time we will not forget, you were best, but not one.
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Support responded to me. But nothing was actually decided. They consider us occupied
That's why @Ihor84 is right. Teamviewer is the best, but not the only one.
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Another proof of incompetence and cynicism. It's the same as disconnecting East Berlin and writing cynical excuses that it is former GDR territory. People using your app in a city that is shelled and bombed every day and night deserve at least a professional answer to the problem or a solution to it. I hope Reason and Professionalism will win over stupidity and cynicism.
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Same issue. Flagman, static IP.
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