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Unable to establish connection reason unknown

Unable to establish connection reason unknown

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  • JeanK
    JeanK Posts: 4,219 Moderator

    Hello @Tatti

    Thank you for your message.

    Could you please tell us the operating systems you are using and their exact versions, and also the exact versions of TeamViewer that are installed on your devices?

    Cheers

    Jean

    French Community Moderator
  • brhuge
    brhuge Posts: 9

    @JeanK 

    Main: Mac OS Sierra 10.12.6 Team Viewer Version 14.3.4730
    Remote: Windows 10 Team Viewer Version 14.3.4730 

    I've tried the Remote on Numerous Different Versions of Windows inlucding WIndows 7, and  8 as well as all versions of windows 10. None of them work and all give the same error. The weird thing is if I choose Remote Control using windows authentication and enter the Windows user name and password I am able to connect just fine.

  • JeanK
    JeanK Posts: 4,219 Moderator

    Hello @brhuge,

    Thank you for your message.

    I replied to your post here: Mac to PC Remote Computer "Unable To Connect Reason Unknown" Partner Still using an older version of TeamViewer

    Best,

    Jean

    French Community Moderator
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