Either your license or your partner's license is blocked

what happen to my teamviewer? this message keep poping up "Either your license or your partner's license is blocked" when i try to connect with my partners. I already payed the bills. please help

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JeanK

Hello @zezigric,

Thank you for your message.

There has been a little technical issue with your license in our backend. Now your license is back to active again. Could you please confirm?

We are sorry for the inconveniences caused.

Cheers,

Jean

AlenaC

Hi @jonilooon ,

thanks for your post. Welcome to the Community!
Please send me in a private message your email and proof of payment. I will handle this and forward it internally.

Best, Alena

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NICK10

what happen to my teamviewer? this message keep poping up "Either your license or your partner's license is blocked" when i try to connect with my partners. I already payed the bills. please help, what is your email address so I can send that to you to resolve this right away please, thank you.

AlenaC

Hi @jonilooon ,

thanks for your post. Welcome to the Community!
Please send me in a private message your email and proof of payment. I will handle this and forward it internally.

Best, Alena

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