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Hi, I want to send in a case to the support. How do I do that? //Sandra

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  • DanMor
    DanMor Posts: 7 ✭✭
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    The website menu is totally misleading now.. when you click "submit a ticket", it redirecting you to the page where no contact to support, and only some general answers not related to the problem..

    The phone of the support is not answering also.

    Awful support system :(

  • Sandra1012
    Sandra1012 Posts: 2 ✭✭
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    Hi and thanks, l have an account and I log in to the community but where should I click to sent a message to supporten? Can you maybe sent me a screeshot.

  • Nasius
    Nasius Posts: 3 ✭✭
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    My TV business license renewal was requested under **please do not post your personal information** but it was wrongly renewed under **please do not post your personal information**

    Please I want the correction effected with the right email without delay.

    Thank you.

    Athan Enyi

  • AlenaC
    AlenaC Posts: 936 Moderator
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    Hi @Nasius ,

    thanks for your post. Welcome to our Community!

    Could you please send us a ticket or call us requesting the change? Thanks in advance

    Best, Alena

    Spanish Community Moderator :)

  • AbeerTallat
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    I am having the triuble alot of trouble since a week i bought the license but unable to use it been in cintact with a sales person but he doesnit rwspond to his full potentional.

    My acc id is **Please Do Not Post Personal Information**

    I am hoping to hear from the support directly.

    I am not able to login into my lisenced acct which i paid for.

    Kindly do the needful at your earliest.

    My email is

    **Please Do Not Post Personal Information**

    Contact num is **Please Do Not Post Personal Information**

  • valcalepi
    valcalepi Posts: 2 ✭✭
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    Support is ridiculous


    @DanMor wrote:

    The website menu is totally misleading now.. when you click "submit a ticket", it redirecting you to the page where no contact to support, and only some general answers not related to the problem..

    The phone of the support is not answering also.

    Awful support system :(