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Easy Access for Multiple users

I have started rolling out Teamviewer 15 in our enterprise. I have easy access working but its only working for me. I created 2 more users on our corporate account but these users cannot remote into any computer without a password. Do I really need to setup unattended access for this?

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Answers

  • MarcCain
    MarcCain Posts: 2 ✭✭

    We have the same problem.

    The TeamViewer Host is assigned to our main account and easy-access is activated.

    The group is also shared with the other accounts.

    Nevertheless, they have to type in a password to connect to the Host.

  • MarcCain
    MarcCain Posts: 2 ✭✭

    Hello @JeanK ,

     

    unshare and share the groups again worked.

     

    Thank you!

  • JeanK
    JeanK Posts: 4,561 Moderator

    Hello @MarcCain,

    Thanks a lot for your update.

    I am really glad this could help.

    I hope to see you soon in the Community! ?

    Cheers,

    Jean

    French Community moderator

     

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