Can't activate RemoteAccess
Hi, I purchased RemoteAccess and got the confirmation and activation mail but I couldn't activate it, it still says Free.
In the Management Console it says Free and when I press Upgrade Account it transfers me to the Customer Portal where I can see my Active License but it still says Free when I use TeamViewer.
I can't "start a ticket" because it says Free on my account.
I have followed the guidlines to activate RemoteAccess but it still says Free...