The most recent content from our members.
How many devices are there in your company – hundreds or maybe thousands? Applying policies to all of them might have been hard. Until today! Every company has its special requirements towards the policies applied to devices within its boundaries. For example, you might want to give your employees the possibility to…
Mobile to Mobile Connections was one of the most requested features for TeamViewer 12. From now on, you can connect to mobile devices from your mobile device, wherever you are! Mobile platforms are everywhere. From the smartphones in our pockets, to the tablets in our bags, and millions of mobile powered devices such as…
Want to build stronger, more personal customer relationships with the people you provide tech support to? With TeamViewer 12 you can leave Remote Sticky Notes to keep customers in the loop about what’s happening with their device. In any business, forming and nurturing customer relationships is incredibly important. As…
TeamViewer Host Modules are a great way to enable access on all kinds of devices. From now on, there’s a way to distribute them to any number of devices without hassle. Is your company new to TeamViewer? Or maybe it’s only now that you’ve decided to use its unattended access functionalities, e.g. to allow employees to work…
While multitasking on your computer, the desktop can be cluttered within a few minutes. Luckily, there’s an easy way to keep the number of windows to a minimum and boosting efficiency at the same time. Getting a computer up running again can be tied to long waiting times, no matter whether you’re in front of it or remote…
With much work to do and many tickets to answer, it can be easy to overlook some of them. However, keeping an overview of everything that comes in is easier than you think. When you’re all caught up in work and focused on solving the problem at hand, you might not always take notice of a new urgent ticket coming in. It can…
The needs of our users are at the core of TeamViewer 12. Which is why I am excited to let you know that the final version of TeamViewer 12 is now available! We listened closely to what you want to be able to do, and how you want TeamViewer to help you to do that. You told us that you want to get more done - by working…
When receiving support, your customer might like to get in touch with you first. They will look for a quick and easy solution to contact you instantly. Communication is a vital part of the user experience. While the priority is to get the issue fixed, your customers will probably like to know what’s going on, too, and make…
In remote support, some actions are used very frequently, but take a number of clicks to perform. In the long run, these repeatedly performed actions sum up and a handy shortcut would save you a lot of time. If you know your way around computers, shortcuts are nothing new to you. Despite the fact that there are tons of…
With many connections going in and out each day, it can be hard to keep track. Who connected to which device and for how long? The answer lies in Connection Reports. Have you ever felt the need for a documentation of your TeamViewer connections? There are good reasons why you might have. Because for example sometimes…
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