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this might be a silly question, but i would like for all of my clients to auto enroll into monitoring & asset management. from what i can tell now, i have to get a device into my account and then manually add it into monitoring and asset management in the management portal. is there a way to just have it auto enroll in…
We've had issues with elements of asset management - initially when deploying a patch the 'deploy' icon does not trigger any installations - if we made it past this issue there would be no updates afterward. In the last couple days we've had a new issue where we would get updates for patches we had not installed to devices…
We are using Monitoring and Asset Management for our Computers. Our client started a software update (of a 3rd party software) some days ago and we see in screenshots it was successful. But in the assets, we still see the old version of the software. When will we see the actual verison? The computer is active and available…
Hi, I am using -assign parameter in Windows Host deployment to assign endpoints to API. I have a number of devices I need to dynamically unassign, based on their placement in our infrastructure. The best way for me would be to send a cmd command to unassign them when remote access is no longer needed for them.…
Dear colleagues, I have noticed strange behavior in asset management service in installed updates. I access the dashboard, select an update to be made and run. I get the email stating that the update installation was successful, but in the web panel the update still appears as not installed. I've already checked that the…
For a variety of reasons some of our asset management endpoints have gotten 'orphaned' -- meaning we still are using one of our asset management endpoint licenses for a machine, but that machine is either dead, or has had the motherboard replaced, or been wiped -- whatever. How do I clear out these orphaned…
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