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hi I’m new to this and really just want to have unattended remote control of my elderly mother-in-law’s Samsung galaxy tablet. I understand that to configure host I need to use MDM software. What I’m unsure of is whether I need permanent access to the MDM software of if it’s only needed to initially configure the tablet.…
Hi.. before 15 update I was able to access the host (which is samsung) from my mobile (samsung too) easy with the phone password..but now after the 15 update I need host permission to access the other mobile..this is very disappointing..my parents are old and they need my help to organise their phone..pls help.... Thanks…
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Hi all! The HOST app on Samsung A34 freezes randomly. It happens without any reason and does not depend on any external factors. It could happen several times a day or once in a month making it impossible to connect to the host. The only way to bring it back to life is to restart the app. We use this phone to remotely…
I have a Samsung device that on occasion will show as offline, even when I'm in the office and have the phone ON right next to me it still shows offline. I need this for work often and when it works, it works great. However, it can't connect to a device that it shows as offline, even when said device is online.
Hello everyone, I'm talking about February 2021. I have a device, Samsung N7000 running Android 6 AOSP. When I tried to install Host or QuickSupport, it tells me I need the AOSP addon and directs me to the support page. But I don't see anywhere to download or otherwise get this addon. It is NOT showing in Play Store among…
Hi, Our company uses a MDM to control devices, and we use teamviewer host for samsung for unattended access, is there a way that I can assign a device to my account through code without having the device and doing it manually. I can install the app remotely but need to assign the account. This would be an awsome feature.…
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As a company administrator, you can review the connection reports for incoming and outgoing connections. This feature is not a traditional security setting but rather a feature that allows you to review all incoming and outgoing connections performed with your license. Find detailed information about Connections Reports…
If you plan to use unattended access for TeamViewer, you have to think about security, as your devices will be accessible all the time. Please follow the instructions below to make sure your Host is protected from unauthorized access at any time. Manage your device and grant Easy Access To guarantee the most secure remote…
Besides providing a strong and secure backbone and infrastructure, TeamViewer is proud to be in compliance with a variety of international standards and requirements. Please find all the relevant information on our https://compliance.teamviewer.com/