Unfortunately, there have been some instances of malicious use of our software, TeamViewer. Scammers attempt to sell their services via phone by claiming that their device is infected by malware.
TeamViewer Germany GmbH is a legitimate software development company. We take the privacy and security of our customers and partners’ personal information very seriously.
We can assure you that TeamViewer Germany GmbH is not associated with or responsible for, any of these instances.
Find a detailed description of the topic TeamViewer and scamming and more information here:
Raising Awareness and Educate Others
In recent years, online social engineering has become very common.
We are working hard to protect our users and even people who have never heard about our software before. One important thing here is awareness and education. Everyone needs to understand that there are criminals out there - with very bad intentions in mind.
We want to be part of a global movement to provide awareness and education around this topic. Besides in-product protection measures, we are constantly working on different campaigns to educate as many people as possible.
Report a Scam
One of these measures is our report a scam page. Here, affected users can report a scam attempt to our security teams.
We encourage everyone to read more about this topic in our Community Blog and Knowledge Hub.
Blogging to educate and raise awareness
The Danger of Social Engineering
Our Blog regularly posts about security and best practices to educate more and more people. Please take a minute to learn about the danger of social engineering.
What to do after a scammer attack?
Being a victim of a scam attack or any other criminal threat can be an emotional and stressful situation for most of us.
We know this and provide you with first aid and guidance on what to do after a scam attack.
Please share the info with your peers and family to help us raise awareness for strong online security and safer internet.