Beware of Social Engineering - TeamViewer Support
<main> <article class="userContent"> <p>Unfortunately, there have been some instances of malicious use of our software, TeamViewer. Scammers attempt to sell their services via phone by claiming that your device is infected by malware.</p><p>TeamViewer Germany GmbH is a legitimate software development company. We take the <a href="https://www.teamviewer.com/en/trust-center/security/" rel="nofollow noreferrer ugc">privacy and security</a> of our customers’ and partners’ personal information very seriously.</p><p><br></p><h3></h3><h3 data-id="we-can-assure-you-teamviewer-germany-gmbh-is-not-associated-with-or-responsible-for-any-of-these-instances.">We can assure you, TeamViewer Germany GmbH is not associated with, or responsible for, any of these instances.</h3><p>Find a detailed description about the topic TeamViewer and scamming and more information here: </p><div class="js-embed embedResponsive" data-embedjson="{"body":"This article applies to everyone. Stay safe! General Unfortunately, there have been some instances of malicious use of our software, “TeamViewer”. Scammers attempt to sell their services via phone by claiming that your device is infected by malware. TeamViewer Germany GmbH is a legitimate software development company. We…","photoUrl":"https:\/\/us.v-cdn.net\/6032394\/uploads\/QOC82OVO5T1G\/share-image-community-links-287-29.png","url":"https:\/\/community.teamviewer.com\/English\/kb\/articles\/4715-teamviewer-and-scamming","embedType":"link","name":"TeamViewer and scamming - TeamViewer Support"}"> <a href="https://community.teamviewer.com/English/kb/articles/4715-teamviewer-and-scamming" rel="nofollow noreferrer ugc"> https://community.teamviewer.com/English/kb/articles/4715-teamviewer-and-scamming </a> </div><p><br></p><h3 data-id="-1"></h3><h2 data-id="raising-awareness-and-educate-others">Raising Awareness and Educate Others</h2><p>In the last years Online Social Engineering has become very common.</p><p>We are working hard on protecting our users and even people who never heard about our software before. One important thing here is <strong>awareness</strong> and <strong>education</strong>. Everyone needs to understand that there are criminals out there - with very bad intentions in mind. </p><p>We want to be part of a global movement to provide awareness and education around this topic. Besides in-product protection measures we are constantly working on different campaigns to educate as many people as possible. </p><p><br></p><h3 data-id="-2"></h3><h2 data-id="report-a-scam">Report a Scam</h2><p>One of these measures is our <a href="https://www.teamviewer.com/en/report-a-scam/" rel="nofollow noreferrer ugc">report a scam page</a>. Here, affected users can report a scam attempt to our security teams. </p><p>We encourage everyone to read more about this topic in our Community Blog and Knowledge Hub.</p><p><br></p><h3 data-id="-3"></h3><h2 data-id="blogging-to-educate-and-raise-awareness">Blogging to educate and raise awareness</h2><h3 data-id="the-danger-of-social-engineering">The Danger of Social Engineering</h3><p>In our Blog we are regularly posting about security and best practices to educate more and more people. Please take a minute to learn about the <a href="https://community.teamviewer.com/English/discussion/108221/the-danger-of-social-engineeringv" rel="nofollow noreferrer ugc">Danger of Social Engineering</a>.</p><p><br></p><h3 data-id="-4"></h3><h3 data-id="what-to-do-after-a-scammer-attack">What to do after a scammer attack?</h3><p>Being a victim of a scam attack or any other criminal threat can be an emotional and stressful situation for most of us. </p><p>We know this and provide you with <strong>first aid and guidance </strong><a href="https://community.teamviewer.com/English/discussion/109948/what-to-do-after-a-scammer-attack" rel="nofollow noreferrer ugc">on what to do after a scam attack</a>. </p><p>Please share the info with your peers and family to help us raising the awareness for strong online security and a safer internet.</p> </article> </main>
