IT Support - TeamViewer Support
<main> <article class="userContent"> <p>When using TeamViewer for IT Support, we recommend the following initial settings:</p><p>The <a href="https://community.teamviewer.com/English/kb/articles/108694-six-golden-security-settings" rel="nofollow noreferrer ugc">Six Golden Security Settings</a>:</p><ol><li>Set up two-factor authentication</li><li>Set up Easy Access</li><li>Set up an Allowlist</li><li>Make sure to have a strong password hygiene</li><li>Update your devices</li><li>Back up your data</li></ol><p><br></p><h3></h3><h2 data-id="deploy-teamviewer">Deploy TeamViewer</h2><p>Make sure to deploy TeamViewer within your company or across your customers with the best security setup for your company.</p><p>Find a detailed description of how to deploy TeamViewer and more information here:</p><div class="js-embed embedResponsive" data-embedjson="{"body":"This article applies to all TeamViewer customers with a Corporate or Tensor license and to TeamViewer versions in 13.2 or newer. Supported Windows versions: Win 7, Win 8, and Win 10 General This article explains how you can deploy TeamViewer Host and TeamViewer Full in a mass deployment scenario on Windows. Installation…","photoUrl":"https:\/\/us.v-cdn.net\/6032394\/uploads\/QOC82OVO5T1G\/share-image-community-links-287-29.png","url":"https:\/\/community.teamviewer.com\/English\/kb\/articles\/39639-mass-deployment-improvements","embedType":"link","name":"Mass deployment on Windows - TeamViewer Support"}"> <a href="https://community.teamviewer.com/English/kb/articles/39639-mass-deployment-improvements" rel="nofollow noreferrer ugc"> https://community.teamviewer.com/English/kb/articles/39639-mass-deployment-improvements </a> </div><p><br></p><h3 data-id="-1"></h3><h2 data-id="enforce-setting-policies">Enforce Setting policies</h2><p>You can use use the TeamViewer settings policy to keep all devices with your preferred setting.</p><p>Below please find a list of recommendations to enforce to your users to start with:</p><ul><li>Access control (incoming connections) → depending on your requirements</li><li>Access control (outgoing connections) → depending on your requirements</li><li>Block and Allowlist</li><li>Changes require administrative rights on this computer → enabled</li><li>Check for new version → Weekly</li><li>Enable blackscreen if partner input is disabled → Home Office setup</li><li>Enable logging</li><li>Incoming LAN connections → depending on your requirements</li><li>Install new versions automatically → All updates (includes new major versions)</li><li>Log incoming connections → enabled</li><li>Log outgoing connections → enabled</li><li>Password strength → depending on your requirements 8 or more characters or disabled</li><li>Random Password after each session → Generate new</li><li>Report connections to this device → enabled</li><li>Temporarily save connection passwords → disabled</li><li>Timing out inactive session → 1 hour or less</li></ul><p><br></p><p>Find a detailed description of how to add TeamViewer Setting Policies and more information about it here:</p><div class="js-embed embedResponsive" data-embedjson="{"body":"This article applies to all users in all licenses. General Settings policies provide you with the ability to set options for all your installed TeamViewer clients centrally via the TeamViewer Management Console. This way, you can deploy and enforce the same settings to all your clients. Create new settings policy Create a…","photoUrl":"https:\/\/us.v-cdn.net\/6032394\/uploads\/QOC82OVO5T1G\/share-image-community-links-287-29.png","url":"https:\/\/community.teamviewer.com\/English\/kb\/articles\/4860-how-to-add-a-new-settings-policy","embedType":"link","name":"TeamViewer Policies - TeamViewer Support"}"> <a href="https://community.teamviewer.com/English/kb/articles/4860-how-to-add-a-new-settings-policy" rel="nofollow noreferrer ugc"> https://community.teamviewer.com/English/kb/articles/4860-how-to-add-a-new-settings-policy </a> </div><p><br></p><h3 data-id="-2"></h3><h2 data-id="protect-the-teamviewer-settings">Protect the TeamViewer settings</h2><p>Make sure no one can make changes to the TeamViewer settings you defined by protecting the TeamViewer Options with a password.</p><p>Learn more about it here: </p><div class="js-embed embedResponsive" data-embedjson="{"body":"This article applies to all TeamViewer users. General There are different passwords in connection with your TeamViewer usage. This article explains the different kinds of passwords and their tasks and the way how to manage the different passwords. 💡Hint: TeamViewer highly recommends to always use unique and strong…","photoUrl":"https:\/\/us.v-cdn.net\/6032394\/uploads\/QOC82OVO5T1G\/share-image-community-links-287-29.png","url":"https:\/\/community.teamviewer.com\/English\/kb\/articles\/28442-all-about-passwords#password-to-protect-your-teamviewer-options","embedType":"link","name":"All about passwords - TeamViewer Support"}"> <a href="https://community.teamviewer.com/English/kb/articles/28442-all-about-passwords#password-to-protect-your-teamviewer-options" rel="nofollow noreferrer ugc"> https://community.teamviewer.com/English/kb/articles/28442-all-about-passwords#password-to-protect-your-teamviewer-options </a> </div><p><br></p> </article> </main>
