When using TeamViewer for IT Support, we recommend the following initial settings:
The Six Golden Security Settings:
- Set up two-factor authentication
- Set up Easy Access
- Set up an Allowlist
- Make sure to have a strong password hygiene
- Update your devices
- Back up your data
Deploy TeamViewer
Make sure to deploy TeamViewer within your company or across your customers with the best security setup for your company.
Find a detailed description of how to deploy TeamViewer and more information here:
Enforce Setting policies
You can use use the TeamViewer settings policy to keep all devices with your preferred setting.
Below please find a list of recommendations to enforce to your users to start with:
- Access control (incoming connections) → depending on your requirements
- Access control (outgoing connections) → depending on your requirements
- Block and Allowlist
- Changes require administrative rights on this computer → enabled
- Check for new version → Weekly
- Enable blackscreen if partner input is disabled → Home Office setup
- Enable logging
- Incoming LAN connections → depending on your requirements
- Install new versions automatically → All updates (includes new major versions)
- Log incoming connections → enabled
- Log outgoing connections → enabled
- Password strength → depending on your requirements 8 or more characters or disabled
- Random Password after each session → Generate new
- Report connections to this device → enabled
- Temporarily save connection passwords → disabled
- Timing out inactive session → 1 hour or less
Find a detailed description of how to add TeamViewer Setting Policies and more information about it here:
Protect the TeamViewer settings
Make sure no one can make changes to the TeamViewer settings you defined by protecting the TeamViewer Options with a password.
Learn more about it here:
