Posted by
Henagon

Change or disable license

Hello, I made a mistake when installing TeamViewer, I put it as a business when it was actually meant to be personal; right now i have an online pc and i need to access my files urgently, but the business license prevents me.

I researched about it and saw that I needed to open a support ticket. Can you please help me in this matter? Thanks.

1 Reply
1 Reply
Highlighted
Posted by Moderator Moderator
Moderator

Re: Change or disable license

Hello @joelfilipe,

Thank you for your message. 🙌

You will find all the information you need in our Knowledge Base article here: Why do I see TeamViewer trial - 'Your trial period has expired' ? 

Best regards

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!