Announcements

Did you already try the new Windows 10 October 2020 Update?


Share your feedback and experience with TeamViewer on the new Windows build with our developers here.

Highlighted
Posted by
Henagon

Does not allow connections to customized Host module clients with your company logo.

I can't fix this issue when trying to connect to my mom's computer.  No matter which TeamViewer I download to use, I keep getting this message and can only work on her computer for 5 minutes!!!!  I am using the free version and only have 6 family/frends that I help every once in a while.

Uninstalled and re-installed Teamviewer on both my PC and my mom's PC I've tried using both of the following: Link:  https://download.teamviewer.com/download/TeamViewer_Host_Setup.exe & this Link:  https://www.teamviewer.us/downloads/?_ga=2.200539566.1453036432.1522957694-2133869494.1522957694

I need more than 5 minutes to help my friends and family.   Anyone have this problem and solved it?  I have already read the similiar post: https://community.teamviewer.com/t5/TeamViewer-11/Connection-Issues/m-p/13090#M1262

Thanking you in advance for any solutions you can share.

1 Reply
1 Reply
Highlighted
Posted by
Henagon

Re: Does not allow connections to customized Host module clients with your company logo.