Install error without any code. Windows 10 64x

SJ0908
SJ0908 Posts: 1
in General questions

I was trying to install the software on my new desktop, and it kept saying that:

Error:

An error occured and installation is aborted.

 

Then, just aborted the installation. Don't know why and what. Is it the newest version problem?

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Comments

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello @SJ0908

    Thank you for your message and welcome to the TeamViewer Community! ?

    Could you please try to look after TeamViewer files in the registry and delete them?
    We explain how to proceed in this Knowledge Base article right here: How to uninstall TeamViewer on PC 

    After having this done, please try the installation again.

    Best regards

    Jean

    Community Manager

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