We have recently purchased a TeamViewer Premium for our company and registered TeamViewer account. For some reason we cannot assign license to our active account.
Invoice Nr. is [please don't post any personal information]
I can see that Invoice number was errased from my post with the mark that it is a personal information. In this case please tell me which e-mail is better to use for service requests. The one I used in the beginning was firstname.lastname@example.org. I did send my request on 13.03.2020, but there was no reply on my message until this day.
I have also tried to call customer service, both local and german, without any luck. It seems that it is impossible to get through.
Thank you for your message. 🙌
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