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Posted by
Henagon

Locked out of my account

I'm attempting to restore access to my TeamViewer account (not the one created to post this message). I don't have the password and I don't have the working two-factor for it. I do still have the code to disable two-factor on file, but I don't appear to be able to employ it without being logged in, which can't happen without a working password, which can't be reset without a working two-factor.

I'll accept account deletion if it allows me to configure this. Please let me know how to proceed.

2 Replies
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Posted by
Henagon

Re: Locked out of my account

This issue is still pending as of 2/8/2018. Thank you.

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Posted by
Henagon

Re: Locked out of my account

This issue is still pending as of 2/9/2018. Thank you.