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Posted by
Henagon

Single User Business Licence shown as "FREE" license

Hi, 

We have same issues as in this topic  that our license is still shown as Free on multiple place like: Client and console page.  Weirdly enough on customer portal it does say that license is active and correct type. 

 

1 Reply
1 Reply
Posted by Moderator Moderator
Moderator

Re: Single User Business Licence shown as "FREE" license

Hello @Zelfstroom,

Thank you for your message and welcome to the TeamViewer Community! 🙌

This means that you only activated your customer portal, but not your license.

We explain how to proceed in this Knowledge Base article right here: How to activate your license (Business, Premium, Corporate and Tensor) 

I hope this could help. 🍀

If not, do not hesitate to ask your questions here. 👇

Best regards

Jean

French Community Moderator

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