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Single User Business Licence shown as "FREE" license


We have same issues as in this topic  that our license is still shown as Free on multiple place like: Client and console page.  Weirdly enough on customer portal it does say that license is active and correct type. 


1 Reply
1 Reply
Posted by Moderator Moderator

Re: Single User Business Licence shown as "FREE" license

Hello @Zelfstroom,

Thank you for your message and welcome to the TeamViewer Community! 🙌

This means that you only activated your customer portal, but not your license.

We explain how to proceed in this Knowledge Base article right here: How to activate your license (Business, Premium, Corporate and Tensor) 

I hope this could help. 🍀

If not, do not hesitate to ask your questions here. 👇

Best regards


French Community Moderator

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