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Posted by
Henagon

TeamViewer 15 Corporate Upgrade Question

I'm currently working on a Corporate TeamViewer Upgrade for one of my clients to go from version 14 to 15. When I log into the online management console I have a notice stating that the TeamViewer license has been activated and that we can now migrate your modules to the latest TeamViewer version.

I can't find any information on what migrating modules does and as an admin I prefer not to blindly press an upgrade button without knowing what affect if any will happen to the current environment before I can upgrade all of the systems to the latest version.

2 Replies
1 Accepted Solution

Accepted Solutions
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Posted by Moderator Moderator
Moderator
Solution

Re: TeamViewer 15 Corporate Upgrade Question

Hello @Poz,

Thank you for your message and welcome in the TeamViewer Community! 🙌

I totally understand - it's better to ask before processing non-revokable functions.

You, as a TeamViewer 14 user, created back in the days modules in your Management Console under the menu Design and Deploy. This generated a link where your end-users could download your modules. These modules were generated in version 14 because you created them when version 14 was the latest version.

By pressing this button, it will turn these modules into version 15 modules. This means that if you want to use only TeamViewer 15 on your devices, you can press this button to be able to use the same modules (URLs).

If you want to keep your modules in version 14 for compatibility issues, please do not use this button as this is non-revokable.

I hope this could help. 🍀

If not, do not hesitate to ask your questions here. 👇

Best,

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!

View solution in original post

2 Replies
Highlighted
Posted by Moderator Moderator
Moderator
Solution

Re: TeamViewer 15 Corporate Upgrade Question

Hello @Poz,

Thank you for your message and welcome in the TeamViewer Community! 🙌

I totally understand - it's better to ask before processing non-revokable functions.

You, as a TeamViewer 14 user, created back in the days modules in your Management Console under the menu Design and Deploy. This generated a link where your end-users could download your modules. These modules were generated in version 14 because you created them when version 14 was the latest version.

By pressing this button, it will turn these modules into version 15 modules. This means that if you want to use only TeamViewer 15 on your devices, you can press this button to be able to use the same modules (URLs).

If you want to keep your modules in version 14 for compatibility issues, please do not use this button as this is non-revokable.

I hope this could help. 🍀

If not, do not hesitate to ask your questions here. 👇

Best,

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!

View solution in original post

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Posted by
Henagon

Re: TeamViewer 15 Corporate Upgrade Question

Thank you for the info