TeamViewer doesn't start on Windows XP SP2
Hello everyone, first sorry for my English
After some month I've this problem on some PC's I've finally decided to subscribe to this forum for any suggestion or solution.
When I try to open teamviewer 8 in Windows XP SP2 It doesn't start, I can see teamviewer_service.exe and teamviewer.exe process on task manager but the teamviewer's window doesn't appears, it appears only if I remove the Lan cable or I disable the network card and, if I put in again teamviewer result able to connect
I've installed various version of teamviewer, 3-6-7-8-10-13 on some pc with various version of Windows and sometimes I have this problem.
Example:
PC1 with teamviewer 8 and windows Windows XP SP2, works correctly
PC2 with same version of teamviewer, same windows version, same program installed and same services active, present previous descripted problem. WHY?!?!?
Comments
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HI @Frithu
Welcome to the Community.
I am afraid it is related to TeamViewer only supporting Windows XP SP3 and only for the versions TeamViewer 8–14.2. What does it mean? It is possible that it works, but we do not guarantee it and are unable to assist when it comes to problems.
See also Which operating systems are supported?
Is it possible for you to update to SP3?
Thanks and best,
Esther
Former Community Manager
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I have also run TeamViewer on Windows NT, I am looking for opinions from geeks like me, thank you.
@Esther wrote:HI @Frithu
Welcome to the Community.
I am afraid it is related to TeamViewer only supporting Windows XP SP3 and only for the versions TeamViewer 8–14.2. What does it mean? It is possible that it works, but we do not guarantee it and are unable to assist when it comes to problems.
See also Which operating systems are supported?
Is it possible for you to update to SP3?
Thanks and best,
Esther
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