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Posted by
Henagon

broken pop up blocking access

A new "Buy Now" pop up displays when loading RemoteAccess that I can't get around to login to remote computer.  Last night, the pop up was not there.

2 Replies
1 Accepted Solution

Accepted Solutions
Posted by
Henagon
Solution

Re: broken pop up blocking access

Thanks, Jean, for your reply.  The problem seems to be resolved. I followed BuyNow,  downloaded the free version, installed, connected to remote computer, rebooted remote computer and all seems resolved. 

 

View solution in original post

2 Replies
Posted by Moderator Moderator
Moderator

Re: broken pop up blocking access

Hello @NFLJon,

Thank you for your message and welcome to the TeamViewer Community! 🙌

Could you please post a screenshot of this popup, so we can understand what you are referring to?

Best regards

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!

Posted by
Henagon
Solution

Re: broken pop up blocking access

Thanks, Jean, for your reply.  The problem seems to be resolved. I followed BuyNow,  downloaded the free version, installed, connected to remote computer, rebooted remote computer and all seems resolved. 

 

View solution in original post