Hi @ivantao ,
Thank you for posting on Community.
In order to complete account validation, can you kindly make sure that your TeamViewer account has been verified and only Valid Chinese mobile number to be used for receiving the validation message please.
Meanwhile, as we are also facing huge demanding requests of SMS validation, we kindly ask your patience on receiving the SMS.
Once again thank you for your patience and understanding.
I am reporting the same issue in China. I am a holder of a valid Chinese sim card. My Teamviewer has been updated to the new version, and two-factors authentication activated.
When trying to connect to any other computer, a messagge for account validation through SMS pops up. After following the procedure, the SMS never arrives. This is extremely annoying, as it prevents completely from the use of the service.
A workaround on how to fix this issue would be appreciated.
I deleted it and registered account again with same email. Now I got this message. What is this? Should I buy a new SIM on every my China trip?