When I try to add a user, it errors out with this error:
This is a corporate account, I just used the AD connector but it didn't pull everyone automatically, so I want to add manually.
Thank you for your message.
We have been notified about this issue in the past days.
In some cases, the issue is fixed only with logging out and in again from your Management Console. Could you please try this and try the operation again?
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Okay, so that fixed it (I think), running into another problem: All the accounts that didn't come in on our Management Console have accounts that were created, according to Teamviewer, but they aren't nested under our company. Is there any way to fix this that doesn't involve me emailing everyone the join link?
Now that you fixed the issue within your Management Console, you can do the AD-Connector process again. It will add your users without any problems.
Hi We have the same Isue also on a corporate acount cant add any users as soon as we open user management we get the following error An unexpected error occured: mWitTQvjbWi-3-1-30-gXy we have tried signing out evem diferent browsers and workstations
to no avail
Thank you for your message and welcome to the TeamViewer Community! 🙌
Could you please log in and out and try once again, please? It should be working now.
I have forwarded this issue to our dedicated team.
I followed-up this issue via private message.
The issue should be fixed now.
Could you confirm?