Cannot dismiss Windows Update schedule message in TeamViewer

memeweaver
memeweaver Posts: 3
in General questions

I often find myself connecting to my remote Windows 10 computer to find a Windows Update alert "We've got an update for you" giving me the options to restart now, postpone or acknowledge (OK) the message.

However I cannot click any of the buttons remotely, nor do anything else on my remote desktop. Most importantly, I can't dismiss/postpone the message so I can save some work or perform another urgent task. All I can do is get TeamViewer to reboot the computer.

How can I address this?

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Comments

  • PGD
    PGD Posts: 1 ✭

    Hi,

    We have the same issue, can you please give us an answer or workaround?

    Typical message taken from customer in front of screen with 3 remotes TV connections not able to validate the message...

    Image 2021-09-17 at 08.59.41_LI.jpg

    Thanks

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