Chat voice via Teamviewer

Years ago, I had no problem doing a voice chat with my partner. I think it was after an update that I lost that ability. In the TeamViewer 11 Manual page 61, it talks about transmitting audio to your partner and step 1 says "During a running session, click Communicate in the Remote control window." I don't know what the "Remote Control window" is, nor can I find the word "communicate" anywhere.

Can someone help me get back to the good old days when I could talk to my partner?

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BudV

Please don't give up on me now. I know I'm (not) doing something stupid -- I just don't know what it is! What should my next step be?

BudV

Okay, now I'm in familiar territory, and I think I'll be able to insert 5 screenshots that will tell my story. After the 5th item, I still don't seem to have the ability to talk with my partner.

Screen Shot 2018-09-10 at 5.26.19 PM.png Screen Shot 2018-09-11 at 1.12.33 AM.png Screen Shot 2018-09-11 at 12.46.52 AM.png Screen Shot 2018-09-11 at 1.13.23 AM.png Screen Shot 2018-09-11 at 1.17.00 AM.png

Yuri_T

Hi BudV,

In this case you are working on the Mac. Please click "Audio/ Video" in stead of "Communicate" button.

Thank you.

BudV

My toolbar looks different from yours. Unfortunately, I don't know how to insert it here -- the instructions are not particularly clear; however, it reads:

Home File Transfer Actions View Audio/Video Extras.

I'm using Version 13.2.14328.

Now what?

Yuri_T

Hi BudV,

Thank you for posting.

The communticate button is found in the toolbar while connected to the remote computer.

Please see my below screenshot

In the local side, you are able to see the Menu bar on the top, and find the communicate tab.
The click Call via Internet

Hope this information will be helpful for you.

Best regards,