Announcements

Remote Control for all devices running Android 7+ is here!

(Incl. Google Pixel series, Xiaomi smartphones, Oppo devices, and many more)


Learn more

Highlighted
Posted by
Henagon

Chrome Extension showing as Free License & Can't open support ticket!

Hello,

I have a business license, but have just tried to use the Chrome extension, and it says Free License, so I can't connect to any of my hosts for more than 5 minutes.

Also, when I try and open a support ticket for this, I enter my e-mail address in the box on this page - https://www.teamviewer.com/en/support/

And the page reloads in Ukranian language!! If I change it back to English, it puts me back to square one!?

 

Any advice?

1 Reply
1 Reply
Highlighted
Posted by TeamViewer Star
TeamViewer Star

Re: Chrome Extension showing as Free License & Can't open support ticket!

Hi @PaulS,

first try to clear your browser cache. If not resolve take a look at this Knowledge base.

Hope this help

Regards

Domenico Langone
MCSD: App Builder
Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button.