Posted by Cellsee6
Henagon

Communicate via microphone / headset instead of by phone

Currently I communicate with the other members using a telephone.
How do I communicate using a microphone / headset?  I don't see any setting for this.
Cannot find anything about this in the knowlegebase

4 Replies
4 Replies
Posted by Former Staff Katharina
Former Staff

Re: Communicate via microphone / headset instead of by phone

Hi Cellsee6, 

Thank you for your post. 

Instead of starting a telephone conference, you can of course also use the microphone and speaker of your computer to talk to your connection partner.

During a remote control session, you will find the option to start an internet call in the tool bar of the remote control window:

VoIP1.png

During a meeting, you can select VoIP (Voice over IP) in the "Audio" widget of your meeting panel:

voIP2.png

I hope this helps. If you have any further questions, please don't hesitate to let me know.

All the best,

Katharina

 

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Posted by Quentin_belgium
Photon

Re: Communicate via microphone / headset instead of by phone

Hello,

Is it possible to communicate via tha app from my mobile phone to the computer ? 
I'm able to communicate from computer to computer via the microphone but currently not possible from mobile to computer.

Thanks for your feedback.
Quentin

Posted by mfabbri
Photon

Re: Communicate via microphone / headset instead of by phone

In Linux there isn't the menu 'Comunicate' and I can't use it, please solve the problem
Posted by ThorstenWetzig
Henagon

Re: Communicate via microphone / headset instead of by phone

Hello Katharina,
I updated to Teamviewer 14 today and the option to start an internet call in the tool bar of the remote control window is not available to me anymore. It was available on older versions, I think Teamviewer 12. This is what I see under Communicate menu:

2019-07-17_174726_flameshot.png

I'm using Teamviewer 14 on Ubuntu 16.04. I also installed Teamviewer 14 in Windows where I can see an option for headsets. 
Post english.png

How can I get the headset feature back for my Ubuntu machine?
Kind Regards,

Thorsten