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Posted by

Licence Teamviewer but still on Free

Today we bought a licence for Teamviewer but if I login it's still on Free.

How to change?

1 Reply
1 Reply
Posted by Moderator Moderator

Re: Licence Teamviewer but still on Free

Hi @Snitjer,

Thank you for your post. 

Can you kindly check whether the license activation has been completed please. If the steps are completed, kindly login your licensed account on TeamViewer client, then go to Help -> About TeamViewer -> check for License. If it shows Free, kindly complete the license activation steps again; if it shows the correct license type, you are fine to use the license and TeamViewer.

Hope you find the information helpful.