I purchased Teamviewer on Tuesday.
Received a payment receipt and invoice but no activation email. The money has been taken from my account.
Please help. I am getting very frustrated
All sorted now Thanks
Hi @willorca_v2
Thanks for your message and sorry for the Email-delivery issue.
We got the info from our IT that the issue has been fixed. All emails should now be delivered as usual. Please see also our Status page.
Thanks and sorry,
Esther
I have a major problem : no activation email received for a premium licence purchased.
No email, no junk mail : no solution !! And no answer from support
Please a solution ! Quick !!
Thanks.
Same problem, no activation email, no answer, no solution, and need it now (covid-19 effect).
Thanks for a quick solution please.
Best regards.
Hi @gemznunn ,
Thank you for reaching out to us.
I have checked it with our financial team and you will receive an order confirmation email shortly. Please check your email and let me know if there is anything else I can do for you.
Kind regards,Yuri
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