Remote connection does not show a normal desktop

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Posted by
Henagon

Remote connection does not show a normal desktop

Computer A & B: Windows 10, Teamviewer 15

Plz check the screenshot from A, the machine B tab appears on the left corner, which means I think the connection is made, but B's screen doesn't show normally, I mean there should be icons with cursor out there. It's hard to say that is a black screen, just the display is abnormal

A > B: failed,  B > A: works

screenshot.png

2 Replies
2 Replies
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Posted by Moderator Moderator
Moderator

Re: Remote connection does not show a normal desktop

Hello @Anondot,

Thank you for your message. 🙌

It's possible that is it a display lag/bug. 🤷‍♂️

Could you please try to refresh the screen with the refresh button?
You will find it in the toolbar under View: Remote control toolbar - View 

I hope this could help. 🍀

Best,

Jean

French Community Moderator
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Posted by
Henagon

Re: Remote connection does not show a normal desktop

Refresh screen cannot solve my issue as I tried,thx