Posted by tomdickson_apco
Digon

TeamViewer 12 Depreciation Message

Received an error message earlier today detailing that TeamViewer 12 is becoming depreciated. Have been unable to replicate, didn't screenshot it.

Is there a KBA where I can check drepciation notices?

3 Replies
Posted by Moderator Moderator
Moderator

Re: TeamViewer 12 Depreciation Message

Hello @tomdickson_apco,

Thank you for your message.

Depending on your geographic localization, you might be asked to update your TeamViewer client. Our goal is: We want our users to have the best experience with TeamViewer by using our latest and greatest products.

You will find all the information you need in our announcement here: Updating to the latest and greatest version of TeamViewer.

I hope this could help. If not, do not hesitate to ask your questions here.

Cheers

Jean

French Community Moderator
Did my reply answer your question ? Accept it as a solution to help others.
Find this helpful ? Say thanks by clicking on the Thumbs Up button.
Posted by tomdickson_apco
Digon

Re: TeamViewer 12 Depreciation Message

Thanks,

I am not so much looking to know how to update.

I want to see where the deprecation notices are.

Highlighted
Posted by Moderator Moderator
Moderator

Re: TeamViewer 12 Depreciation Message

Hi again @tomdickson_apco,

I asked the dedicated team and could get a better answer for you.

What we do have, is clearly defined product lifecycle policies. You will find all the information you need in our Knowledge Base article here: TeamViewer Product Lifecycle Policies.

Furthermore, all versions we sunset are reported in our announcement. You will find our latest announcement here: Sunsetting TeamViewer 3 and 4

I hope that could help you more. :-)

Cheers

Jean

French Community Moderator
Did my reply answer your question ? Accept it as a solution to help others.
Find this helpful ? Say thanks by clicking on the Thumbs Up button.