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Posted by
Photon

installation on MacBook Air

Hi everyone,

I am trying to install TV 12 on a MacBook Air, I have already downloaded TV 11, but when I try to catch a Windows PC with TV on my my Mac, a message pops up saying "your partner has a new version, do you want to actualice it, it is available". I click  "yes", but then it continues loading  without stoping.

Is there anything I can do to resolve this problem?

Thank you very much for your help.

1 Reply
1 Reply
Highlighted
Posted by TeamViewer Staff
TeamViewer Staff

Re: installation on MacBook Air

Hi christianbermud,

Thank you for the post.

Which Mac OS is installed on your computer?

Julia
Senior Support Engineer - 2nd level Support
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