licensing issues
I purchased an annual license for our business - it has not been a year as yet and the console says its a trial version instead of having the same access as we did previously. I cannot check my status and my emails are being unanswered.
Best Answer
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Community Manager
5
Answers
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Hello @Ilanga-is,
Thank you for your message. ?
I confirm that there is no license activated on your TeamViewer account.
Please activate your license on your account by following these instructions, depending on your license:
- How to activate the Remote Access license
- How to activate your license (Business, Premium or Corporate)
If you need individual assistance, please contact us via phone: https://www.teamviewer.com/en/support/contact/
Best regards
Jean
Community Manager
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Hi - we did purchase a license last year in July and we have not used the service for a full year yet? So if there is no license activated its an error on the TeamViewer end. This issue started in March so I should still have an activated lic for 5 months I believe? @JeanK
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Community Manager
5