I purchased an annual license for our business - it has not been a year as yet and the console says its a trial version instead of having the same access as we did previously. I cannot check my status and my emails are being unanswered.
Hello @Ilanga-is,
For any licensing questions, please contact directly our support.
Best,
Jean
Hi - we did purchase a license last year in July and we have not used the service for a full year yet? So if there is no license activated its an error on the TeamViewer end. This issue started in March so I should still have an activated lic for 5 months I believe? @JeanK
Thank you for your message. ?
I confirm that there is no license activated on your TeamViewer account.
Please activate your license on your account by following these instructions, depending on your license:
If you need individual assistance, please contact us via phone: https://www.teamviewer.com/en/support/contact/
Best regards
Have you heard?! On October 21, we’re hosting TeamViewer Rise—and we want to see you there! The digital event dedicated to IT experts. Join us to hear industry leaders as they share demos, roadmaps, and real-world strategies for delivering better IT. Take part in our first annual event for Proven, ready-to-deploy…