I purchased an annual license for our business - it has not been a year as yet and the console says its a trial version instead of having the same access as we did previously. I cannot check my status and my emails are being unanswered.
Hello @Ilanga-is,
For any licensing questions, please contact directly our support.
Best,
Jean
Thank you for your message. ?
I confirm that there is no license activated on your TeamViewer account.
Please activate your license on your account by following these instructions, depending on your license:
If you need individual assistance, please contact us via phone: https://www.teamviewer.com/en/support/contact/
Best regards
Hi - we did purchase a license last year in July and we have not used the service for a full year yet? So if there is no license activated its an error on the TeamViewer end. This issue started in March so I should still have an activated lic for 5 months I believe? @JeanK
