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Posted by
Henagon

Android team viewer is not logging in using mobile data

Hi
I could log into my team viewer account and connect with computers using only wifi. Login fails using mobile data. (4g)

3 Replies
3 Replies
Posted by TeamViewer Staff
TeamViewer Staff

Re: Android team viewer is not logging in using mobile data

Hi Sakkthi,

Can you please try it again to see if it works now? In which country are you located?

Julia
Senior Support Engineer - 2nd level Support
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Posted by
Henagon

Re: Android team viewer is not logging in using mobile data

Country India.

Using airtel 4G and Jio 4G not connecting in both.

Sign in failed check your internet connection and try again.

I can log into my account and connect computers using Wifi.

Posted by
Henagon

Re: Android team viewer is not logging in using mobile data

I am in Australia, using Telstra network, having the same issue.

when using 4G it doesn't work, but switch to 3G it works...