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Posted by
Henagon

Re: Can no longer view or control my android phone w/quicksupport

Yep... Android 10. Basically the latest stable europe firmware.

Posted by
Digon

Re: Can no longer view or control my android phone w/quicksupport

ok strange i'm running 9 and cannot upgrade (officially) but i thought it was resolved with 10 :-(

Posted by
Henagon

Re: Can no longer view or control my android phone w/quicksupport

To anybody still following this thread, you might try out "**Third Party Product**. I have a Moto X4 and my in-laws have the Moto G7 Play. TeamViewer still can't control either device. Since TeamViewer isn't in any hurry I went ahead and tried out **Third Party Product** and it works on both. All of my devices, desktops included, are now switched over to **Third Party Product**

TeamViewer censors the competition? That's lame.

Posted by
Digon

Re: Can no longer view or control my android phone w/quicksupport

Yep, that's rude. I tried**Third Party Product** and found it a lot more complex to install as it requires Developer mode. **Information removed as per CG**

Posted by
Photon

Re: Can no longer view or control my android phone w/quicksupport

I think I found the one you're referring to. I have same problem with TeamViewer on my Moto G6. For anyone else, the app starts with the second word in "MacBook Air" and ends with the last syllable of "Android".