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Posted by Zelda
Henagon

Can't install Samsung Add-on

Samsung Galaxy A2 Core, Android 8.

  • Can't install the Samsung Add-on from the Play store.
  • Can connect to the phone with TeamViewer and see the dashboard and list of apps, but can't control the device remotely.
1 Reply
1 Reply
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Posted by Moderator Moderator
Moderator

Re: Can't install Samsung Add-on

Hello @Zelda,

Thank you for your message.

We have quite a situation with the use of TeamViewer with Samsung devices.

You will find the latest updated information you need about this topic in this thread: Samsung Add-on issues

I thank you in advance for your understanding, we are working on a solution.

Cheers,

Jean 

French Community Moderator
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