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Posted by SCIFENEFICS
Photon

GUI orientation is incorrect (Teamviewer Host App Android)

I have a Portrait signage screen running Android 4.4.4. I want to be able to control from my Win10 PC. So I installed Teamviewer on the PC and the Teamviewer Host App on the Android.

Problem is when I connect and Teamviewer and it shows the preview screen in portrait, which is correct and the GUI in portrait also correct, for some reason the Android GUI has been flipped 90 degrees> as you see in my image. Which means that the bottom of the GUI cannot be seen as it is going ot of the preview on the left. I cannot seem to find a solution. Any ideas? :(

I attached an image of the screen I have + screen grab of my problem in teamviewer.

Portrait screen and Portrait GUI Not correctPortrait screen and Portrait GUI Not correctScreen I haveScreen I haveScreen DetailsScreen Details

5 Replies
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Posted by jaturong01
Photon

Re: GUI orientation is incorrect (Teamviewer Host App Android)

I found same this problem.
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Posted by Franky692
Henagon

Re: GUI orientation is incorrect (Teamviewer Host App Android)

On Samsung Tab S5e same problem: mismatch betwen TAB orientation and remote Window orientation. Android version 9.0, Windows 10 and TV 15.

I 'm not able to match the TAB orientation with the remote window orientation, so the remote connection is unusable

With my Samsung S10+ everything is OK.

I tried to disconect reconnect in different orientations, remove the S5e and re-register it. But nothing change.

Any solution for S5e?

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Posted by Franky692
Henagon

Re: GUI orientation is incorrect (Teamviewer Host App Android)

How to fix that on S5e  with TV Host for android?How to fix that on S5e with TV Host for android?

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Posted by Franky692
Henagon

Re: GUI orientation is incorrect (Teamviewer Host App Android)

No way to get right orientationNo way to get right orientation

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Posted by SadSack963
Digon

Re: GUI orientation is incorrect (Teamviewer Host App Android)

Same problem here on Galaxy Tab S5e.

I found that the Teamviewer QuickConnect app works correctly though. The problem with using that is that it doesn't start automatically when the tablet is rebooted, whereas Host does.