Posted by christinad
Proton

Remote support for xiaomi phones

Hello. I have just bought a xiaomi redmi 7 smartphone. It was really bad to discover that teamviewer does not support  remote support (mouse clicks etc) on xiaomi devices, but only offers the view option. I searched how to open a ticket to request the support of xiaomi devices from teamviewer but there was not an option. Could you please help me?

5 Replies
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Posted by Senior Moderator Senior Moderator
Senior Moderator

Re: Remote support for xiaomi phones

Hi @christinad 

Thank you for your post. 

You find here a list of all Supported manufacturers for remotely controlling Android devices.

Unfortunately, Xiaomi is currently not supported. 

We will keep you updated in the mentioned article as soon as there are any changes. 

Thank you very much for your understanding and sorry for any inconvenience caused. 

Wish you a great day. 

All the best,
Natascha

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Posted by skinsoccer
Electron

Re: Remote support for xiaomi phones

Hi, I'm also interested in support of Xiaomi. 

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Posted by Kdec
Proton

Re: Remote support for xiaomi phones

Same for me. Phone is Redmi 7A. Taking increasing market share of Xiaomi support should be considered. Thanks for your consideration.

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Posted by adam1709
Henagon

Re: Remote support for xiaomi phones

@Natascha 

You could contact Xiaomi to collaborate at this level because many people have been waiting for this for a long time.

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Posted by Moderator Moderator
Moderator

Re: Remote support for xiaomi phones

Hi All,

Thank you for your post.

With regards to Android, we, unfortunately, are not able to support all manufacturers or ROM's for these features, especially remote control. We want to let all of Android to have a right to remote control, but, as this does require the manufacturers support, we cannot simply commit to making this possible as we cannot do it alone.  We need cooperation from the manufacturers themselves which we do not have for all manufacturers.

We would like to encourage you to support us by reaching out to the manufacturer of your mobile device and let them know you want them to be compatible with TeamViewer.

For more information, please read this thread.

Thank you for you understanding in advance.

All the best,
Yuri