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Posted by Comstall
Henagon

Update Version?

I currently run version 7 (XP, as our software only runs on XP for now) on all our machines across the country. I know if the machine has been updated to version 14, I can't log on remotley on my computer using verison 7. What happens with the reverse. If I update my version to v14, and leave all our machines with version 7, can I log on via version 14 to machines running version 7?, or do I have to update all machines to version 14.

4 Replies
1 Accepted Solution

Accepted Solutions
Posted by Moderator Moderator
Moderator
Solution

Re: Update Version?

Hi @Comstall ,

Thank you for your post.

Yes - TeamViewer is able to connect from a higher version to a lower version. So you can have TeamViewer 14 locally to connect to TeamViewer 7.

Please be aware that Windows XP is no longer supported.
Please see this post for more information.
We always recommend our customers to use the latest version of TeamViewer and avoid using old operating systems which are no longer servicable.

Hope this will help you.
I apologize for any inconvenience caused.

Best regards,
Yuri

4 Replies
Posted by Moderator Moderator
Moderator
Solution

Re: Update Version?

Hi @Comstall ,

Thank you for your post.

Yes - TeamViewer is able to connect from a higher version to a lower version. So you can have TeamViewer 14 locally to connect to TeamViewer 7.

Please be aware that Windows XP is no longer supported.
Please see this post for more information.
We always recommend our customers to use the latest version of TeamViewer and avoid using old operating systems which are no longer servicable.

Hope this will help you.
I apologize for any inconvenience caused.

Best regards,
Yuri

Posted by Comstall
Henagon

Re: Update Version?

Thanks Yuri, appreciate your prompt reply.

I know XP is no longer supported, however I don't need it to be as I only need it to run my software, without updates. I am working on new software that will run on newer versions of Windows :)

Regards

Brett

Posted by rebecabatalha
Photon

Re: Update Version?

Hi everyone, 

I have used TeamViewer for a long time but I just had a problem with connecting in different versions. I could not connect from version 14 (ubuntu 18) to 12 (ubuntu 16). I am not a super user in the old version computer, so I am wondering how could I connect to it?

Thanks in advance,

Rebeca.

Posted by efect2000
Henagon

Re: Update Version?

"I apologize for any inconvenience caused." ...HAHAHAHAHAHAHAHAHAHAHA