The Teamviewer "Add-On: Samsung" wont install on Samsung Galaxy S10+. Works great on Samsung Galaxy S8.
I belive Teamviewer needs to publish an updated version on Google Play Store.
Hi all,
The addon and a new update for the app will be available in the Playstore within the next hours - please do not download the beta addon anymore!
Both - the addon and the app - need to be updated.
Cheers,
First of all, i got no answer from the TeamViewer team about publishing the apk. But I got so many messages from you guys about the apk, that I decided to publish the link:
[expired link removed ]
Have fun with the APK. Maybe you can give some feedback, if things are broken or don't work.
Maybe you can spread some kudos ;-)
Here is a new downloadlink for the addon:
[Link removed as the official build has been released]
Please keep in mind that this is kind of a beta version that can still include bugs. I will inform you when we published the addon in the Playstore.
Hello guys,
i'm currently in contact with the TeamViewer Team about the problem. Their developers are still working on an update for the addon. But I have also good news:
I got an test version, which is working without any issues!!
I asked the Team, if i'm allowed to publish the apk here in the community, but until now no replay.I will keep you up to date with the latest news.
Best regards,
Klaus
It's working
and not need to download addon
every thing works
thanks for helping
The same thing happens to me, I think that since they have not updated Add-On: Samsung since 2015, and for Android 9 it does not work, that's why it gives an error every time I want to install it, I have a Samsung Galaxy S10 + Android 9 One UI 1.1.
Please TeamViewer team update Add-On: Samsung.
Thanks Julia!!
Hi @MB_se @ITR @ka687 @Coshin @JackB @hendrawira @Manolo @Viewer0815 @redbob1985 @ThaiNA3 @TungDH2 @copazo @David_Durcansky @JonGa
Thank you for all your messages.
We have an update for you!
We have published test versions of the TeamViewer QuickSupport app and of the TeamViewer Host app for our (Android) Samsung users.
These app releases do not require any add-on installation.
We would be very grateful for your feedback if this update fixes the issues you experienced with your Samsung devices.
You can download the apps with the links below:
Many thanks in advance.
Jean
Thanks! It works perfect on Samsung A20e
Can someone from TeamViewer give us some details about the problem? On my Pixel 3 with Andoid 10, the screen sharing works (even though the remote control does not work)
On my phone Samsung galaxy A10 s when it work on my phone ?
Same problem here. We have S9 and A8. Both devices can't install the Samsung add-on anymore. Now TeamViewer is not functioning anymore.
Any reply from TeamViewer would be greatly appreciated!
I got a email from TeamViewer regarding Samsung upgraded to Android 9:"Dear Mr. Klauser,thank you for your message.Currently there is a Problem regarding Android 9 and Samsung devices. Samsung changed something within their new Android Version which blocks the TeamViewer Add-In of being installed. We working together with Samsung on a solution for this problem.At the moment I can not tell you how long it will take till the problem is solved but we are working on it with a high priority.I will inform you as soon as I get any information back from our development team.Please excuse the inconvenience.If you have any further questions, please do not hesitate to contact us again.Best regardsDennis Support Engineer-----------------------
Works perfect on Samsung J5 (2016) and J6+
I think we have to wait until TeamViewer fix this issue. Or u step back to android 8 (oreo), if that is possible.
Ah ok, hopefully they can fix the problem quickly. It's a shame it doesn't work on newer devices. Also no work around for it?
Not working on my S9+ either unfortunatley
I had the same problem on Samsung Galaxy A50 with One UI 9.1Can some one of developers fix it?
Same issue is with my new Galaxy A50. The Add-on is showed in the playstore but the installation is failed whenever I tried. Even though it woring well on my Galaxy A5 2017 model. Hope teamviewer team will fix this soon.
Really glad to hear they're working on the problem!
Thanks,
Installed on Galaxy S10, so far no problem.
Regards, Tom
I'm having the same problem with Galaxy S9, android version 9.
Any word on a solution, workaround, or a fix for this issue?
@Duh wrote:What if try to connect from phone to phone? If i connect from my s8 to my s9 i can't wake up the phone because there is no button bar. If i connect from my s8 to my J3 i get a little blue button bar wich i can use to wake up the phone.
From phone to phone, I've never used TeamViewer.I basically do this only from the PC to the phone.
Supplement:I have just made the test, I remotely controlled the S10 with the S8, no problem. The TeamViewer host application is installed on the S10 and the Teamviewer remote control app on the S8.
@Duh wrote:Thanks alot! It works, the only isseu i can find is i can't wake up the phone if i connect, the screen is black and i can't push any button to wake it up. If i connect to my samsung j3 i get an blue button bar to wake up phone, i don't get it on my s8 and s9. Is there a work around for this? (The way i do it now is to call the phone and connect at the same time so the screen is on lol)
The problem I have not, the screen is synonymous black, but when I swipe with the mouse from the PC, the phone is woken up and I can enter the unlock code, via the PC.
My Phones:
- Galaxy S7- Galaxy S8- Galaxy S10e- Galaxy S10
