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This section brings together all product updates for every release. Explore what’s new and learn how each change helps you work more efficiently with TeamViewer.
In TeamViewer Remote, we’ve made it easier to assign, organize, and manage devices across your organization. Whether you're supporting five or 5000 devices, the latest improvements give you more control and a clearer overview, all in one place. Let’s walk through what’s new. Assign devices to the company, not just…
Managing users in TeamViewer just became a whole lot simpler. With the redesigned TeamViewer experience, admins now have smarter tools to organize users, assign permissions, and keep everything under control, even as teams grow or change. Whether you’re onboarding new employees or re-structuring your IT setup, user…
TeamViewer Remote just made connecting to your devices faster and more intuitive, whether you're juggling multiple tasks or managing a large fleet of endpoints. With the Device Dock and global search, you can now navigate and connect like a pro. Stay in the flow with Device Dock The Device Dock is your always-on,…
Remote support just got smarter. With TeamViewer AI, you can now harness the power of AI to work faster, document better, and troubleshoot like a pro. Meet your new AI assistants: Session Insights and Tia. Session Insights: Let AI handle the documentation Tired of writing session notes? Session Insights automatically…
Read this Blog post in 中文 | Deutsch | Español | Français | 日本語 / Português Many users begin their journey with TeamViewer out of curiosity or with a very specific use in mind. We want you to gain even more from it by discovering additional ways to use it effectively and unlocking its full potential with the right guidance.…
Tia has long been known as the TeamViewer Intelligent Agent, offering real-time conversational guidance during support sessions. Now, Tia can go even further. With Tia Troubleshooting, Tia moves beyond advice to actively diagnosing and, when approved, resolving issues directly on remote devices. From advice to action: two…
I know Teamviewer stopped supporting Windows Server 2012 since 2025 but remoting into computers running Win Server 2012 R2 was fine until recently. Is anyone else having issues trying to connect to computers running Win Server 2012 R2 now? For the record, connecting to computers running Win Server 2012 works just fine but…
I use remote access when I need to work with files on another computer, and I've been thinking about the best way to keep everything organized. One thing that can become inconvenient is having documents, images, videos and temporary files spread across different folders. When accessing the computer remotely, finding the…
I found the reason why my teamvewier stops working. Screen can be shared BUT the android device can't be control. The reason is because the add-on stopped working. To get it working again. I need to access the app section. select "force stop" and select "clear all data". Then I need to "accessibility"→"downloaded apps",…
We use TeamViewer Tensor Service Desk with a custom SMTP server (our own domain, SPF/DKIM/DMARC aligned). Every reply sent to customers is wrapped in a fixed template: TeamViewer logo, heading "New message from support" and the sentence "A customer support agent has replied to your ticket…". The "Ticket created"…
Operating system - Android Version - 15.82.276 Release date - 2026-10-08 Bugfixes Fixed a bug where trying to connect to a device would prompt for a password instead of using the saved one.
Title: Extremely Disappointing TeamViewer Customer Support – Agent Jose Refused Supervisor Request and Ended My Call I have been a paying TeamViewer customer for many years, and after my recent experience with its customer support, I am seriously considering cancelling my subscription and moving to a competitor. All I…
Hello, flex here, TeamViewer is still available for use. You can still use this computer from a distance because TeamViewer is still operational.
Hi I need some help in installing Team Viewer so that I can get IT support to install LINUX for me, the problem is the OS is too old - I always get this message - You have macOS 10.15.8. The application requires macOS 13.5 or later.
As per the title. We have a paid subscription to Teamviewer remote. I'd like to set up a system for a couple of our remote machines to send me a notification when they appear online. An email would be ideal, but other options would do.
I regularly connect to a remote computer with a very high screen resolution from the same device, and I have to manually change the resolution every single session. This is really frustrating. As far as I remember, older versions allowed a preferred resolution to be saved for each remote computer and applied automatically…
Hi all, Apple will release macOS 27 Golden Gate on Monday, September 14, 2026. In preparation for this release, we have reviewed TeamViewer's compatibility with the new operating system. What this means for you TeamViewer is compatible with macOS 27 Golden Gate. Users can continue using TeamViewer on devices running the…
Hi all, I am delighted to introduce myself as TeamViewer's new Community Manager! It’s a privilege to join such an active space, especially at a time when genuine human interaction can be hard to find in the world of technical support. Of course, I would be remiss not to thank @JeanK for passing me the baton. Over the past…
When multiple remote support sessions are happening across your organization, maintaining visibility can be just as important as providing support itself. TeamViewer's Active Connections view gives administrators a real-time overview of ongoing remote sessions, helping them see who is connected, which devices they are…
Hi all, We would like to inform you that TeamViewer will sunset the legacy standalone Management Console by the end of 2026. Once this occurs, access to the Management Console will be automatically redirected to the new Admin interface linked below. The new TeamViewer Admin interface This change is due to Microsoft’s…
Hi all, We would like to inform you that, as of 25 August 2026, TeamViewer will no longer provide support, maintenance, security updates, or compatibility assurances for TeamViewer Remote Control, TeamViewer QuickSupport, and TeamViewer Assist AR running on iOS 15, iOS 16, iPadOS 15, and iPadOS 16. This change is in line…
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