Hello everyone, We have a TeamViewer Premium license with the Mobile Device Support add-on, and a separate 1x Assist AR Expert license. My question is: Do we need to have the Mobile Device Support add-on for Assist AR to work? We don’t use anything else except Assist AR on mobile devices, so I would assume the Mobile…
Why am I being chased by a debt collection company but I never purchased a license. I used the 30 day free trial to test TeamViewer and see how it works compared to other remote access tools but once the 30 day free trial was over I could no longer use it and haven't used it since
Hello;In previous years, I was renewing my subscription at [removed per Community Guidelines], citing a price increase of [removed per Community Guidelines] and later. However, the latest offer is [removed per Community Guidelines].If the price is this high, I will have to cancel my subscription.Renewals for alternative…
I get this message: [{"license":{"k":"fae5f533-b7d0-47e1-abe8-7b74bd1c4149","t":"5","d":null},"reason":"samelicensetype"}]
how can I get a refund if my sub just renewed?
Hi I have had a rolling licence for about 5 years, not really used it much in the last couple but now I need to and when I login to my account it shows Free Account even though I have renewed my licence on 9 September. How can I add the licence number as the original activation link is over 5 years old?
When attempting to activate the license using the procedure indicated in the email received, the message "Unable to activate" "We couldn't activate your license. Please contact our customer support team for further assistance and share the details below." ["ACTIVATION_FAILED"] How can I resolve and activate the license?
I am attempting to add a new account under our license, however, when going to the activation section, under Legacy Key (our key is over 5 years old), it only shows an error and will not activate.
i have TeamViewer Business and TeamViewer Mobile Device Support now im cant work with mobile support jsut show me screen without control and all time program show me my licencse are free
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