I made a purchase for remote access on 28th January. It was done through teamviewer hk through AliPay. Here is the info: As of 30th January I still see free license in my console. Also I am unable to login through the desktop application, tells me I've reached the maximum allowed devices. Hope I can get a fix reasonably…
I just purchased a new TeamViewer Business Plan (Single User) that I need to use urgently. I did receive the TeamViewer order confirmation email. However, I did not receive a separate email with my invoice. When I try to sign in to customer portal, it says I have not activated my customer portal account and gives me a link…
Dear TeamViewer Support Team, I am writing to express my concern regarding the cancellation of a license I purchased upfront. It has come to my attention that despite the license being fully paid for at the time of purchase, it has been cancelled, and you are now requesting I transition to a subscription-based payment…
I paid for subscription almost 3 hours ago but it still says "No active subscriptions available" When will it be available? Is it only approved during working hours?
My friend works for a company that has teamviewer, but when I try to connect to his PC it is telling me I have to pay my invoice
I just purchased the single user remote access product and do not see where I can enter another user ID for remotely connecting via their Teamviewer.
Hello, I bought a Teamviewer 6 licence in 2011 and did some upgrades with the passing of time, but today it's showing that I don't have licence anymore. I've tried to re-activate my old license number but got a message error. TeamViewer is critical for our business and I really need your help here.
We've had a business license for several years now. It's the basic license that allows installation on 3 devices. We've installed TeamViewer on 3 devices ONLY. However, frequently, when we try logging into the host (system we're connecting to, right?), we'll receive the "Install limit reached" message. I'll log into our…
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