On current, we would like to cancel subscription. but it still have some invoice that teamviewer tell us.
From Email:
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Kindly note that your license was renewed on 13/08/2025 and the invoice is outstanding. Your last usage is 3/09/2025.
Unfortunately, as per our End User License Agreement (EULA) policy, it is necessary to provide a 28-day notification prior to the expiration date if you intend to terminate the service. I understand that this may not align with your current request, but we are obligated to adhere to our EULA policy.
I would like to inform you that we have successfully terminated the renewal for your license on 13/08/2026.
If you choose not to accept the offer, we regret to inform you that our department will be unable to provide further assistance. Your case will then be referred to the Debt Collections Department. Please note that any unpaid invoices will be transferred accordingly, and additional costs may be incurred as a result. Kindly note that your license will be blocked soon; however, you will still be liable for the outstanding invoice. There is a payment notice on this invoice, kindly arrange to make payment as soon as possible.
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Teamviewer is block us on 3/09/2025. And Teamviewer call invoice annual year subscription.
Team viewer don't have any email to tell us. that will blocked. or license expire.
We decision don't continue Subscription. We have question
- i need to pay this invoice on annual year? Because I get block after 1 months as license Block (that don't have any email warning me).
- If we need to pay , how much that we need to pay , if we don't continue?
- how to cancel subscription with teamviewer.
from our experience, Microsoft will expire license. and no any pay. because it's stop on license expire.
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